Patient Service Representative - Family Medicine

VillageMD

Not specified (assumed to be in-office based on job duties).
High school graduate or ged required
Excellent customer service skills
Ability to organize multiple tasks
VillageMD is seeking a Patient Service Representative for their Family Medicine division at Starling Physicians. The role focuses on providing excellent customer service and ensuring efficient patient flow, along with administrative duties in a healthcare setting

Job Summary

  • The role involves greeting visitors, managing patient flow, and providing excellent customer service in a physician-led network.
  • Essential duties include processing insurance verifications, collecting payments, scheduling appointments, and coordinating referrals.
  • VillageMD offers a comprehensive benefits platform including medical, dental, vision, life, disability, FSA coverages, and a 401k savings plan.

Matching Summary

Match Score: 75

VillageMD is seeking a Patient Service Representative for their Family Medicine division at Starling Physicians. The role focuses on providing excellent customer service and ensuring efficient patient flow, along with administrative duties in a healthcare setting.

Skills & Requirements

Must-have

  • High School Graduate or GED required
  • Excellent customer service skills
  • Ability to organize multiple tasks
  • Basic computer proficiency required

Nice-to-have

  • Previous PSR experience preferred
  • Associate Degree preferred
  • Knowledge of medical office terminology
  • Experience with EHR systems preferred

Key Requirements

  • High School Diploma or GED
  • Heartsaver certification within 30 days of hire
  • English oral and written communication ability

Work Rights

Not specified

Tailored Resume

Cover Letter