In-depth knowledge of new relic elasticsearch app dynamics splunk
The role involves providing 24/7 application support and troubleshooting for proprietary Leave of Absence Management software platforms
Job Summary
The role involves providing 24/7 application support and troubleshooting for proprietary Leave of Absence Management software platforms.
Candidates must possess deep expertise in cloud environments like AWS and monitoring tools such as New Relic or Splunk to ensure optimal system performance.
Alight Solutions offers a comprehensive total rewards package including health coverage, retirement plans, and flexible working arrangements.
Matching Summary
The role involves providing 24/7 application support and troubleshooting for proprietary Leave of Absence Management software platforms.
Skills & Requirements
Must-have
3+ years .NET Core experience
4+ years AWS or Cloud provider experience
In-depth knowledge of New Relic Elasticsearch App Dynamics Splunk
SQL Server complex ad-hoc query writing
ITIL service-based delivery models
7x24x365 operations support
Nice-to-have
Empathetic customer service approach
Strong communication across technical audiences
Flexible working arrangements
Partnership building with service providers
Key Requirements
Three years of .NET Core experience
Four plus years of AWS or cloud experience
Experience with SQL Server
Knowledge of ITIL frameworks
Ability to participate in on-call rotation
Work Rights
Must have work authorization without future sponsorship