Workplace Service Support

JLL

Bengaluru, Karnataka, India
Fully remote
2-4 years experience in services or hospitality
Proficiency in g-suite applications
Ability to work rotating 24-hour schedule
JLL is seeking a Workplace Service Support professional in Bengaluru, focusing on delivering exceptional service within their Workplace team. The role involves managing various Workplace programs, supporting services through data processing and reporting, and fostering a customer-centric environment

Job Summary

  • The role focuses on delivering exceptional service experiences by managing workplace programs and supporting concierge and facilities offerings.
  • Candidates will manage high volumes of Jira tickets, coordinate with facilities teams, and ensure quality control of global processes.
  • JLL is committed to hiring talented people to shape the future of real estate while empowering them to thrive in meaningful careers.

Matching Summary

Match Score: 85

JLL is seeking a Workplace Service Support professional in Bengaluru, focusing on delivering exceptional service within their Workplace team. The role involves managing various Workplace programs, supporting services through data processing and reporting, and fostering a customer-centric environment.

Skills & Requirements

Must-have

  • 2-4 years experience in services or hospitality
  • Proficiency in G-Suite applications
  • Ability to work rotating 24-hour schedule
  • Strong verbal and written English communication
  • Experience with Jira ticket management

Nice-to-have

  • Knowledge of Confluence and Coupa platforms
  • Background in commercial real estate industry
  • Proven track record in help desk operations
  • Self-motivated with a proactive can-do attitude
  • Experience with financial reporting and budgeting

Key Requirements

  • 2-4 years of relevant experience
  • On-site work required during day shifts
  • Adaptability to rotating shift schedules

Work Rights

Not specified

Tailored Resume

Cover Letter