The role focuses on transforming customer advocacy data into meaningful insights that support operational decision-making and performance monitoring
Job Summary
The role focuses on transforming customer advocacy data into meaningful insights that support operational decision-making and performance monitoring.
Responsibilities include developing dashboards, ensuring data integrity across complaints, and identifying trends to highlight potential risks or performance gaps.
The company offers a flexible hybrid work arrangement with a commitment to employee well-being, inclusion, and career growth within a global financial services team.
Matching Summary
The role focuses on transforming customer advocacy data into meaningful insights that support operational decision-making and performance monitoring.
Skills & Requirements
Must-have
2-4 years experience in data reports
Proficiency in Excel and Power BI
Strong analytical and problem-solving skills
Ability to interpret and present data clearly
High attention to detail and data accuracy
Nice-to-have
Collaboration with cross-functional teams
Supporting process improvement initiatives
Flexible work environment and well-being focus
Inclusive and diverse team culture
Key Requirements
2-4 years experience handling data reports
Proficiency in data analysis tools like Excel and Power BI