It Desktop Support Technician

Amentum

Birchwood, UK
Not specified; not specified; competitive pyckage ...
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Lansweeper and service now ticket management
Hardware and software installation
Remote desktop troubleshooting
** Amentum is seeking an IT Desktop Support Technician to provide technical assistance and support to customers using various software and hardware systems. The role involves troubleshooting issues, maintaining IT systems, and ensuring customer satisfaction through effective communication and problem-solving. **

Job Summary

  • Amentum is seeking an IT Desktop Support person to provide technical assistance for customers using software, hardware, or computer systems.
  • The role involves installing, configuring, and maintaining desktops while utilizing Lansweeper and Service Now to manage network and PC issues.
  • Employees receive competitive benefits including free single medical cover, enhanced parental leave pay, and reimbursement for professional development.

Matching Summary

Match Score: 75

** Amentum is seeking an IT Desktop Support Technician to provide technical assistance and support to customers using various software and hardware systems. The role involves troubleshooting issues, maintaining IT systems, and ensuring customer satisfaction through effective communication and problem-solving. **

Salary

Not specified; Not specified; Competitive package with medical cover and parental leave

Skills & Requirements

Must-have

  • Lansweeper and Service Now ticket management
  • Hardware and software installation
  • Remote desktop troubleshooting

Nice-to-have

  • Excellent listening and questioning skills
  • Ability to simplify complex technology terms
  • Experience with classified information systems

Key Requirements

  • Proven ability to work independently
  • Ability to maintain confidentiality of company information

Work Rights

Not specified

Tailored Resume

Cover Letter