The role serves as the first point of contact for visitors, patients, doctors, and internal staff at a multi-disciplinary medical centre
Job Summary
The role serves as the first point of contact for visitors, patients, doctors, and internal staff at a multi-disciplinary medical centre.
Responsibilities include performing high-touch concierge services such as greetings, visitor registration, escorting, and chaperoning VIPs during medical appointments.
The position involves handling special projects related to process improvement and experience enhancement while responding professionally to feedback.
Matching Summary
Match Score: 85
The role serves as the first point of contact for visitors, patients, doctors, and internal staff at a multi-disciplinary medical centre.
Skills & Requirements
Must-have
Excellent customer service skills
Comfortable in customer-facing role
Strong interpersonal and communication skills
Nice-to-have
Previous luxury concierge service experience
Pleasant professional and positive attitude
Ability to handle difficult situations
Key Requirements
Flexible availability including alternate Saturdays
Experience in high-end or luxury concierge service advantageous
Longer industry experience considered for senior position