Base: $20.00 to $31.00 ph; bonus/equity: annual in...
Fully remote
1+ years customer service experience
Strong microsoft office proficiency
Ability to navigate multiple technical platforms
This role guides patients through test result reporting and ensures seamless communication with physicians
Job Summary
This role guides patients through test result reporting and ensures seamless communication with physicians.
Employees are eligible for a comprehensive benefits program including generous PTO, 401k match, and stock purchase plans.
The position requires availability Monday through Friday between 5:00am and 5:00pm PST.
Matching Summary
This role guides patients through test result reporting and ensures seamless communication with physicians.
Salary
Base: $20.00 to $31.00 per hour; Bonus/Equity: Annual incentive bonus and long-term incentives may be offered; Benefits: Generous PTO, 401k up to 7% match, HSA, stock purchase plan, education reimbursement
Skills & Requirements
Must-have
1+ years customer service experience
Strong Microsoft Office proficiency
Ability to navigate multiple technical platforms
Nice-to-have
Call center experience preferred
Patience and empathy in interactions
Collaborative mindset in fast-paced environments
Key Requirements
High School Diploma or GED
US work authorization required without sponsorship