Job Summary

• This role defines the roadmap for autonomous voice agents that transform modern customer service by enabling AI to reason and resolve complex issues without human intervention.
• The successful candidate will own the end-to-end product lifecycle including low-latency streaming, real-time sentiment analysis, and high-fidelity text-to-speech capabilities.
• Salesforce offers a competitive base salary range of $218,400 to $365,200 annually along with comprehensive benefits including medical, dental, vision, and equity.

Matching Summary

Salary

Base: $218,400 - $365,200 annually (up to $401,400 in SF/NYC); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave, stock purchasing program

Skills & Requirements

Key Requirements

• 15+ years in Product Management
• 5+ years specifically in Conversational AI, CCaaS, or Voice Technology
• Related technical degree required

Work Rights