Senior Incidents Analyst (superannuation Administration)

Apex Group

Wollongong, Australia
Not specified; competitive remuneration commensura...
Rg 146 certification required
Deep understanding of superannuation processes
Incident management experience
The role is responsible for managing superannuation administration incidents and complaints across a variety of clients in line with applicable laws

Job Summary

  • The role is responsible for managing superannuation administration incidents and complaints across a variety of clients in line with applicable laws.
  • Candidates must possess RG 146 certification and a deep understanding of superannuation administration processes and related obligations.
  • The position offers a unique opportunity to be part of an expanding large global business with competitive remuneration and training opportunities.

Matching Summary

The role is responsible for managing superannuation administration incidents and complaints across a variety of clients in line with applicable laws.

Salary

Not specified; Competitive remuneration commensurate with skills and experience; Training and development opportunities included

Skills & Requirements

Must-have

  • RG 146 certification required
  • Deep understanding of superannuation processes
  • Incident management experience
  • Internal dispute resolution skills
  • Root cause analysis capability

Nice-to-have

  • Curious and growth mindset
  • Creative problem-solving approach
  • Strong stakeholder communication
  • Experience with systemic incident reporting

Key Requirements

  • RG 146 Certification
  • Superannuation administration knowledge
  • Incident management experience
  • Dispute resolution expertise

Work Rights

Not specified

Tailored Resume

Cover Letter