Bilingual Customer Service Representative

NORC at the University of Chicago

Wichita, Kansas, United States
Base: $18.25 ph; bonus/equity: not specified; bene...
On-site
Fluent in english and spanish
Experience with telephone surveys
Ability to work evening hours
This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and higher education impacts

Job Summary

  • This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and higher education impacts.
  • Employees are required to report daily to the on-site NORC call center in Wichita and maintain neutral, objective communication with respondents.
  • The role offers a pay rate of $18.25 per hour along with benefits including a 403(b) retirement plan, paid sick leave, and free counseling through the EAP.

Matching Summary

This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and higher education impacts.

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: 403(b), paid sick leave, paid holidays, EAP access

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Experience with telephone surveys
  • Ability to work evening hours
  • Comfortable in loud call center environment
  • Proficiency with Windows and web browsers

Nice-to-have

  • Enjoy speaking with diverse backgrounds
  • Flexible part-time schedule preference
  • Persuasive communication style

Key Requirements

  • Must be at least 18 years old
  • Legally authorized to work in the United States
  • Spanish-language proficiency at conversational level

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter