Incident Response Manager - Product & Engineering

Anthropic

New York City, NY, US
Base: $290,000 - $365,000 usd; bonus/equity: not s...
On-site (with a minimum of 25% in-office presence)
5+ years incident management experience
Technical product or infrastructure incidents
Build incident response programs from scratch
Anthropic is seeking an Incident Response Manager to oversee the company's incident management processes and ensure effective responses to high-stakes situations. The ideal candidate will have extensive experience in incident management, strong cross-functional collaboration skills, and the ability to thrive in fast-paced, ambiguous environments

Job Summary

  • Anthropic is seeking an Incident Response Manager to serve as the operational backbone for handling high-stakes incidents across engineering, product, and security teams.
  • The role requires building the incident response function from the ground up, including creating processes, tooling, and runbooks where none previously existed.
  • Candidates must demonstrate strong ownership and urgency, capable of making sound decisions independently while managing multiple active incidents simultaneously.

Matching Summary

Match Score: 85

Anthropic is seeking an Incident Response Manager to oversee the company's incident management processes and ensure effective responses to high-stakes situations. The ideal candidate will have extensive experience in incident management, strong cross-functional collaboration skills, and the ability to thrive in fast-paced, ambiguous environments.

Salary

Base: $290,000 - $365,000 USD; Bonus/Equity: Not specified; Benefits: Competitive compensation, optional equity donation matching, generous vacation

Skills & Requirements

Must-have

  • 5+ years incident management experience
  • Technical product or infrastructure incidents
  • Build incident response programs from scratch
  • Cloud infrastructure and distributed systems knowledge
  • Cross-functional collaboration with engineering and legal

Nice-to-have

  • Blameless incident review mindset
  • Data-driven operational improvement
  • Calm communication under pressure
  • Experience in high-volume fast-paced environments

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years in incident management
  • Direct experience with technical product or infrastructure incidents
  • Proven track record of building incident response programs

Work Rights

Not specified

Sponsorship: available

Tailored Resume

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