Recovery Collections Specialist

Newrez

Tempe, AZ, US
Not specified; lucrative bonus structure for top p...
**
Assertive negotiation skills
Skip tracing tool proficiency
Fdcpa compliance knowledge
** Newrez is seeking a Recovery Collections Specialist in Tempe, AZ, to join their team dedicated to providing excellent customer service while negotiating repayments on defaulted mortgage debt. The ideal candidate should be assertive, compassionate, and results-oriented, with strong communication skills and a willingness to learn. **

Job Summary

  • The role involves negotiating repayments on defaulted mortgage debt and utilizing skip tracing tools to locate borrowers with inaccurate contact information.
  • Employees must adhere to state and federal guidelines including FDCPA and CFPB while achieving numeric standards without sacrificing service quality.
  • The company offers a comprehensive benefits package including medical insurance, 401(k) matching, paid parental leave, and volunteer time off.

Matching Summary

Match Score: 75

** Newrez is seeking a Recovery Collections Specialist in Tempe, AZ, to join their team dedicated to providing excellent customer service while negotiating repayments on defaulted mortgage debt. The ideal candidate should be assertive, compassionate, and results-oriented, with strong communication skills and a willingness to learn. **

Salary

Not specified; Lucrative bonus structure for top performers

Skills & Requirements

Must-have

  • Assertive negotiation skills
  • Skip tracing tool proficiency
  • FDCPA compliance knowledge
  • Strong numeric aptitude
  • High school education required

Nice-to-have

  • Compassionate customer service
  • Resilience against rejection
  • Service-minded attitude
  • Results-oriented mindset
  • Professional phone etiquette

Key Requirements

  • High School diploma or equivalent
  • Smartphone meeting security standards
  • Ability to install Microsoft Authenticator app

Work Rights

Not specified

Tailored Resume

Cover Letter