Executive Director, Ai Experiences

Sky (Comcast)

Multiple Locations
Base: $215,735.04 - $323,602.56; bonus/equity: not...
Ai integration into products
Ai use case identification and scaling
Virtual assistant and agent roadmap
Define and own the AI Experiences vision, principles, and roadmap across Comcast Business, driving AI integration into products and experiences where it delivers real customer and business value

Job Summary

  • Define and own the AI Experiences vision, principles, and roadmap across Comcast Business, driving AI integration into products and experiences where it delivers real customer and business value.
  • Own the strategy, roadmap, and evolution of the Comcast Business Virtual Assistant across customer and employee use cases, defining and leading the agent and agentic AI roadmap.
  • Build and lead high performing, multidisciplinary teams spanning AI experience strategy, UX, and agent experience design, fostering a culture of customer obsession, experimentation, learning, and accountability.

Matching Summary

Define and own the AI Experiences vision, principles, and roadmap across Comcast Business, driving AI integration into products and experiences where it delivers real customer and business value.

Salary

Base: $215,735.04 - $323,602.56; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • AI integration into products
  • AI use case identification and scaling
  • Virtual Assistant and Agent roadmap
  • Responsible AI principles
  • Customer experience leadership

Nice-to-have

  • Customer obsession and learning culture
  • Continuous improvement and accountability
  • Cross-functional team leadership

Key Requirements

  • 10 Years + relevant work experience
  • Bachelor's Degree

Work Rights

Not specified

Tailored Resume

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