Customer Service Sales Representative (dutch-speaking) - Hs03

Concentrix

Valencia, Spain
Base: 19,623,94 euros grosspyear; bonus/equity: up...
Hybrid
Dutch and english fluency
Inbound customer support
Post sales requests handling
As a Customer Service Sales Representative, you will handle inbound customer post-sales requests via calls, emails, and chat, and make outbound calls when necessary to resolve issues

Job Summary

  • As a Customer Service Sales Representative, you will handle inbound customer post-sales requests via calls, emails, and chat, and make outbound calls when necessary to resolve issues.
  • You will be responsible for creating quotes, following up with cross-selling/up-selling opportunities, and managing customer post-sales tasks including cancellations, claims, and refunds.
  • Concentrix offers a full-time contract, a competitive salary with bonus potential, full paid training, and career development programs.

Matching Summary

As a Customer Service Sales Representative, you will handle inbound customer post-sales requests via calls, emails, and chat, and make outbound calls when necessary to resolve issues.

Salary

Base: 19623,94 euros gross/year; Bonus/Equity: up to 3000 euros gross/year in bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Dutch and English fluency
  • Inbound customer support
  • Post sales requests handling
  • CRM and Order Status Suite usage
  • Proactive sales attitude

Nice-to-have

  • Curious and willing to learn
  • Natural talent to help others
  • Friends for life
  • Interest in IT products

Key Requirements

  • Minimum 1 year relevant experience
  • Bilingual Dutch and English proficiency
  • Strong communication skills
  • Knowledge of sales techniques
  • Customer driven and target oriented

Work Rights

Not specified

Tailored Resume

Cover Letter