IT Service/ Incident Manager, ITSM (Contract, up to $7000, Central) #IRT
RECRUIT EXPRESS PTE LTD
Singapore, Singapore
Up to $7,000; not specified; not specified pm
Strong leadership during incident handling
Drive collaborative incident bridge calls
Clear communication to stakeholders
The role requires commanding control during major incidents by leading bridge calls and driving collaborative resolution
Job Summary
The role requires commanding control during major incidents by leading bridge calls and driving collaborative resolution.
Candidates must possess strong leadership capabilities to make critical decisions under high-pressure situations while communicating effectively with stakeholders.
Responsibilities include performing Root Cause Analysis, preparing detailed reports, and managing Problem Management tasks for recurring incidents.
Matching Summary
Match Score: 75
The role requires commanding control during major incidents by leading bridge calls and driving collaborative resolution.
Salary
Up to $7000; Not specified; Not specified
Skills & Requirements
Must-have
Strong leadership during incident handling
Drive collaborative incident bridge calls
Clear communication to stakeholders
Critical decision making under pressure
RCA and Post-mortem analysis execution
Nice-to-have
Adaptability to changing dynamics
Collaborative problem solving skills
Experience in high stress environments
Key Requirements
ITIL V4 certification preferred
Experience in Banking and Financial industry preferred