Not specified; benefits: medical, vision, dental, ...
Onsite
1-2 years customer service experience
Excellent verbal and written communication skills
Proficient in microsoft word and excel
CoxHealth is seeking a Patient Financial Navigator to assist patients and families in accessing financial resources and navigating insurance coverage. The ideal candidate should have customer service experience, preferably in healthcare, and possess strong communication and critical thinking skills. This role offers a supportive work environment with competitive benefits
Job Summary
The Patient Financial Navigator assists uninsured or under-insured patients by evaluating their financial situation and determining eligibility for financial assistance programs.
This role acts as an advocate for patients while liaising with the Care Management team to maximize cash flow and reimbursement for CoxHealth facilities.
CoxHealth is recognized as one of Modern Healthcare's Best Places to Work five times and offers comprehensive benefits including medical, vision, dental, and retirement matching.
Matching Summary
Match Score: 85
CoxHealth is seeking a Patient Financial Navigator to assist patients and families in accessing financial resources and navigating insurance coverage. The ideal candidate should have customer service experience, preferably in healthcare, and possess strong communication and critical thinking skills. This role offers a supportive work environment with competitive benefits.
Salary
Not specified; Benefits: Medical, Vision, Dental, Retirement with Employer Match
Skills & Requirements
Must-have
1-2 years customer service experience
Excellent verbal and written communication skills
Proficient in Microsoft Word and Excel
Ability to multi-task with attention to detail
Familiarity with insurance industry and collection process
Nice-to-have
Experience in healthcare or insurance industry
Critical thinking and problem-solving skills
Self-starter with ability to work independently
Inspiring teamwork and accountability among staff
Key Requirements
High school diploma or equivalent required
Obtain Certified Application Counselor (CAC) within 90 days