Guest Experience Lead | Market Street, The Woodlands

Lululemon

The Woodlands, United States
Base: $22.50 - $25.89ph; bonus/equity: $2.00ph; be...
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Guest experience framework
Technical product education
Supervisor on duty leadership
** Lululemon is seeking a Guest Experience Lead for their Market Street location in The Woodlands, responsible for ensuring exceptional in-store experiences for customers by providing product education and leading the store team. The role requires retail experience along with skills in leadership and customer engagement, contributing to a positive and inclusive environment. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and driving store performance.
  • Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor as Supervisor on Duty, and conducting preparation activities for in-store readiness.
  • The role involves participating in the hiring process, addressing team member performance, and contributing to a respectful and inclusive team environment.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead for their Market Street location in The Woodlands, responsible for ensuring exceptional in-store experiences for customers by providing product education and leading the store team. The role requires retail experience along with skills in leadership and customer engagement, contributing to a positive and inclusive environment. **

Salary

Base: $22.50 - $25.89/hour; Bonus/Equity: $2.00/hour; Benefits: Extended health and dental benefits, paid time off, savings plan, discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Supervisor on Duty leadership
  • In-store readiness
  • Daily business data interpretation
  • Team member feedback and coaching

Nice-to-have

  • Inclusive environment creation
  • Supportive working relationships
  • Fun and productive environment

Key Requirements

  • 1 year retail or customer experience
  • Some experience leading, mentoring, or delegating
  • Legally authorized to work in the country
  • Ability to travel to assigned store

Work Rights

Legally authorized to work

Tailored Resume

Cover Letter