Customer Outreach Coordinator

DCH Academy Honda

Klamath Falls, Oregon, US
$15.49ph base; bonuses based on appointments shown...
Full-time, saturday availability required
Customer follow-up and retention
Utilize computer and phone skills
Schedule customer appointments
DCH Academy Honda is hiring a Customer Outreach Coordinator to enhance their Business Development Center's performance. The role requires experience in customer service and offers a competitive salary with extensive benefits

Job Summary

  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Competitive, performance-based pay including Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Employee Stock Purchase Plan.

Matching Summary

Match Score: 85

DCH Academy Honda is hiring a Customer Outreach Coordinator to enhance their Business Development Center's performance. The role requires experience in customer service and offers a competitive salary with extensive benefits.

Salary

$15.49/hour base; Bonuses based on appointments shown/sold; Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer follow-up and retention
  • Utilize computer and phone skills
  • Schedule customer appointments
  • Fast-paced work environment
  • Performance-minded individual

Nice-to-have

  • Nationally-recognized team culture
  • Delivering honest value
  • Earning customers for life
  • Improving constantly and having fun

Key Requirements

  • 2+ years dealership BDC or call center experience preferred
  • Customer-facing administrative, retail, and/or hospitality experience
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

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