Eligibility Officer - Workers Compensation

DXC Technology

Melbourne, Australia
On-site
Workers compensation act 2013 knowledge
Initial claims assessment experience
Problem solving and decision making
The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management

Job Summary

  • The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management.
  • Your strength in technical knowledge of the relevant legislation and resilience to achieve business and Worksafe objectives, through utilisation of your analytical and communication capability will see your success in this position.
  • DXC Technology is committed to building better futures for our customers, colleagues, environment, and communities.

Matching Summary

The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management.

Skills & Requirements

Must-have

  • Workers Compensation Act 2013 knowledge
  • Initial claims assessment experience
  • Problem solving and decision making
  • Analytical and communication capability
  • Worksafe objectives achievement

Nice-to-have

  • Customer service focus
  • Continuous improvement and initiative
  • Resilience and perseverance
  • Negotiation and influencing skills

Key Requirements

  • 2+ years initial claims assessment
  • 1+ year paralegal/legal assistant
  • Workplace Injury Rehabilitation & Compensation Act 2013
  • WorkCover scheme knowledge
  • Microsoft Office proficiency
  • Case management system knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter