Base: $17ph; bonus/equity: incentives align with p...
On-site
Minimum 6 months customer service experience
Strong verbal and written communication skills
Ability to work in fast-paced metric-driven environment
Concentrix is seeking a Banking Customer Service Representative for an on-site position in Arnold, MO. The role involves providing exceptional customer service through inbound and outbound calls, addressing inquiries related to banking products, and supporting customer needs effectively
Job Summary
This role involves delivering exceptional customer service by resolving routine inquiries and issues related to client products and services through phone and online channels.
The company offers significant investment in employee development with about 80% of managers promoted from within and free learning programs.
Employees receive a base salary of $17/hr plus incentives, along with comprehensive benefits including medical, dental, vision, and 401(k) retirement plans.
Matching Summary
Match Score: 85
Concentrix is seeking a Banking Customer Service Representative for an on-site position in Arnold, MO. The role involves providing exceptional customer service through inbound and outbound calls, addressing inquiries related to banking products, and supporting customer needs effectively.
Salary
Base: $17/hr; Bonus/Equity: Incentives align with performance; Benefits: Medical, dental, vision, 401(k), PTO, paid training
Skills & Requirements
Must-have
Minimum 6 months customer service experience
Strong verbal and written communication skills
Ability to work in fast-paced metric-driven environment
Nice-to-have
Experience in banking and credit card industries
Creative problem-solving abilities
Resilience in high-volume call environments
Key Requirements
High school diploma or equivalent
Must be at least 18 years of age
Valid U.S. address for residence near Arnold, MO
Legal authorization to work in the United States
Work Rights
Must have valid U.S. address and legal work authorization