Inbound Pro Success Representative

Angi®

Remote
Base: $45,000; bonus/equity: performance-based com...
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High-volume inbound call handling
Consultative closing techniques
Active listening and diagnosis
** Angi® is seeking an Inbound Pro Success Representative to join their remote Pro Success team. The role focuses on retaining partnerships with service professionals by actively listening to their concerns and providing tailored solutions in a high-volume call environment. **

Job Summary

  • This role is the final line of defense in protecting revenue and ensuring Pros find long-term value in their partnership with Angi.
  • As an Inbound Pro Success Representative, you are a 'consultative closer' tasked with protecting revenue in a high-stakes, high-volume environment.
  • The Pro Success team is the heartbeat of Angi’s sustainability and the 'final line of defense' for our marketplace.

Matching Summary

Match Score: 75

** Angi® is seeking an Inbound Pro Success Representative to join their remote Pro Success team. The role focuses on retaining partnerships with service professionals by actively listening to their concerns and providing tailored solutions in a high-volume call environment. **

Salary

Base: $45,000; Bonus/Equity: Performance-based commission; Benefits: Not specified

Skills & Requirements

Must-have

  • High-volume inbound call handling
  • Consultative closing techniques
  • Active listening and diagnosis
  • Negotiating and re-selling
  • CRM data integrity

Nice-to-have

  • Turning frustrated pros into partners
  • Strategic communication under pressure
  • Advanced de-escalation skills
  • Goal-oriented drive for save rates

Key Requirements

  • 1-3 years of relevant experience
  • Experience with CRM (e.g., Salesforce)
  • Comfort with cloud-based telephony systems
  • Ability to explain digital advertising metrics
  • High coachability

Work Rights

Not specified

Tailored Resume

Cover Letter