Delivery Manager

Rimini Street, Inc.

Tokyo, Japan
Fully remote
Sap erp applications
Remote-based support
Mission-critical enterprise software
The role of the Delivery Manager is to lead the regional SAP clients and local/offshore teams to provide exceptional remote-based support for mission-critical SAP ERP applications as part of our global Professional Services team

Job Summary

  • The role of the Delivery Manager is to lead the regional SAP clients and local/offshore teams to provide exceptional remote-based support for mission-critical SAP ERP applications as part of our global Professional Services team.
  • This hands-on management position has the responsibility for researching, troubleshooting, and supporting of multiple SAP Products for our clients who use SAP products.
  • We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members.

Matching Summary

The role of the Delivery Manager is to lead the regional SAP clients and local/offshore teams to provide exceptional remote-based support for mission-critical SAP ERP applications as part of our global Professional Services team.

Skills & Requirements

Must-have

  • SAP ERP applications
  • remote-based support
  • mission-critical enterprise software
  • methodical troubleshooting
  • client satisfaction targets

Nice-to-have

  • passionate focus on customer support
  • collaborative, supportive work style
  • self-starter
  • ethical with highest standards of integrity

Key Requirements

  • 10+ years of relevant Management Experience
  • Expert level Functional and/or Technical Expertise in multiple SAP ERP products
  • Bachelor’s Degree in computer science or related field or equivalent experience
  • ITIL – ITSM Certification preferred
  • PMP-PMI Certification preferred

Work Rights

Not specified

Tailored Resume

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