Customer Service Specialist Senior

Service Corp

Houston, TX, US
Onsite
Three years experience in collections
Knowledge of basic accounting principles
Proficient in microsoft office excel access
The role involves assisting in the oversight of day-to-day onsite initiatives for first party collections, customer service, and billing

Job Summary

  • The role involves assisting in the oversight of day-to-day onsite initiatives for first party collections, customer service, and billing.
  • Associates act as liaisons between the company and assigned first party providers while functioning as subject matter experts for specific campaigns.
  • The position requires reviewing campaign statistics daily, reporting performance variances, and resolving escalated items for supervisors.

Matching Summary

The role involves assisting in the oversight of day-to-day onsite initiatives for first party collections, customer service, and billing.

Skills & Requirements

Must-have

  • Three years experience in Collections
  • Knowledge of basic accounting principles
  • Proficient in Microsoft Office Excel Access

Nice-to-have

  • Strong communication and interpersonal skills
  • Flexible and adaptable to fast-paced environment
  • Proactive approach with new ideas

Key Requirements

  • High school diploma
  • Three years of experience in Collections or Customer Service

Work Rights

Not specified

Tailored Resume

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