The role is responsible for timely and accurate order management and fulfillment to achieve customer satisfaction and reduce costs
Job Summary
The role is responsible for timely and accurate order management and fulfillment to achieve customer satisfaction and reduce costs.
The position involves leading regional and global projects, driving process and system transformation, and supporting operational excellence and governance.
The role requires building strong relationships with internal and external stakeholders and ensuring customer service KPIs are met with root cause analysis and preventive actions.
Matching Summary
The role is responsible for timely and accurate order management and fulfillment to achieve customer satisfaction and reduce costs.
Skills & Requirements
Must-have
Order Management and Fulfillment
Customer Service KPI Achievement
Data Quality and Governance
Vendor Performance Management
Process and System Transformation
Operational Issue Resolution
Nice-to-have
VBA for Office Automation
SAP Scripting Experience
Python for Data Analysis
Power Query and Power BI
Leadership and Team Support
Global and Regional Project Leadership
Key Requirements
Bachelor's Degree in supply chain or related field
8+ years experience in supply chain or petrochemicals