Patient Access Representative, Behavioral Health

Wentworth-Douglass Physician Corporation

Dover, NH, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
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Patient access and registration
Insurance eligibility verification
Financial conversations with patients
** Wentworth-Douglass Physician Corporation is seeking a full-time Patient Access Representative for their behavioral health division in Dover, NH. The role involves managing patient interactions, scheduling, and financial discussions, emphasizing exceptional customer service and teamwork within a community-focused healthcare environment. **

Job Summary

  • The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS).
  • The individual is typically the first point of contact for patients entering WDHS, specializing in providing exceptional customer service.
  • The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization.

Matching Summary

Match Score: 75

** Wentworth-Douglass Physician Corporation is seeking a full-time Patient Access Representative for their behavioral health division in Dover, NH. The role involves managing patient interactions, scheduling, and financial discussions, emphasizing exceptional customer service and teamwork within a community-focused healthcare environment. **

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patient access and registration
  • Insurance eligibility verification
  • Financial conversations with patients
  • Exceptional customer service

Nice-to-have

  • Behavioral health focus
  • Multidisciplinary team collaboration
  • Community wellness commitment

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years experience in a healthcare setting
  • Experience with patient access and registration

Work Rights

Not specified

Tailored Resume

Cover Letter