The Global Travel & Expense (T&E) Team is dedicated to providing exceptional travel and expense services that prioritize safety and cost-effectiveness for our employees
Job Summary
The Global Travel & Expense (T&E) Team is dedicated to providing exceptional travel and expense services that prioritize safety and cost-effectiveness for our employees.
Process travel and expense related cases assigned through Siebel, prioritizing, and addressing requests based on nature, urgency, and impact.
Suggest process improvements to drive operational efficiency, service excellence, and quality, speed, and safety.
Matching Summary
The Global Travel & Expense (T&E) Team is dedicated to providing exceptional travel and expense services that prioritize safety and cost-effectiveness for our employees.
Skills & Requirements
Must-have
Process travel and expense cases
Handle phone inquiries and voicemails
Communicate discrepancies in expense reports
Adhere to service level agreements (SLAs)
Work hybrid on night shift
Nice-to-have
Experience with diverse and multi-cultural teams
Experience with multinational organizations
Suggest process improvements
Cross-training and back-office tasks
Key Requirements
Bachelor’s Degree in Human Resources, Business Administration, or related field
Experience in Shared Services/Contact Center/Call Handling
Experience in Microsoft Excel, PowerPoint, Word, SAP