Customer Success Manager, Higher Education

Anthropic

San Francisco, CA, USA
$200,000—$260,000 usd; not specified; not specifie...
On-site
Strategic relationships with universities
Expertise in anthropic's ai products
Drive ai adoption and usage
Join Anthropic as a Customer Success Manager supporting Higher Education initiatives, acting as a strategic partner to universities

Job Summary

  • Join Anthropic as a Customer Success Manager supporting Higher Education initiatives, acting as a strategic partner to universities.
  • Responsibilities include building strategic relationships, becoming an expert in Anthropic's AI products, and driving adoption through tailored strategies.
  • The role requires a deep understanding of higher education, strong communication skills, and technical fluency in AI/ML concepts.

Matching Summary

Join Anthropic as a Customer Success Manager supporting Higher Education initiatives, acting as a strategic partner to universities.

Salary

$200,000—$260,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Strategic relationships with universities
  • Expertise in Anthropic's AI products
  • Drive AI adoption and usage
  • Develop change management strategies
  • Create enablement resources
  • Thought leadership and community activation

Nice-to-have

  • Passion for AI and social impact
  • Enthusiastic 'roll up your sleeves' mentality
  • Team player

Key Requirements

  • 5+ years in higher education technology
  • Experience in Customer Success
  • Navigate academic bureaucracies
  • Understand higher education buying cycles
  • Excellent communication skills
  • Technical fluency with AI/ML concepts
  • Experience explaining technical products
  • Strategic mindset for growth

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter