Customer Service Represenatative

Rover Kennels- Culver City

Culver City, US
$17.87 - $19.00ph doe; not specified; pyrt-time he...
**
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
** Rover Kennels in Culver City is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents while managing various customer interactions in a dynamic environment. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and maintaining a clean lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.87 - $19.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Rover Kennels in Culver City is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents while managing various customer interactions in a dynamic environment. **

Salary

$17.87 - $19.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • part concierge, part chaos coordinator
  • make every client feel like a VIP
  • elevate the love and lives of pet families
  • organized rockstar

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter