Front Office Assistant Manager

Four Seasons Hotels & Resorts

Macau
Competitive salary, wages, + a comprehensive benef...
Guest satisfaction
Forbes standards
Front desk operations
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Office Assistant Manager is responsible for directing Front Desk activities, acting as manager on duty, and ensuring maximum guest satisfaction through personalized service.
  • The company offers a competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, uniform dry cleaning, and complimentary employee meals.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Competitive Salary, wages, and a comprehensive benefits package

Skills & Requirements

Must-have

  • Guest satisfaction
  • Forbes standards
  • Front Desk operations
  • Guest complaint resolution
  • Shift management

Nice-to-have

  • Genuine heart
  • Luxury with genuine heart
  • Personalized services
  • Pleasant and caring attitude

Key Requirements

  • Macau ID required
  • Cantonese, Mandarin and English proficiency
  • Bachelor degree in hotel management
  • 1-2 years in Front Office management/supervisory role

Work Rights

Must hold a Macau ID

Tailored Resume

Cover Letter