Patient Service Representative Ft, Split Shift 11a-730p

Advocate Health

Carolinas, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Split shift (11 am - 7:30 pm)
Customer service philosophy
Aidet standards
Electronic systems for coverage confirmation
Advocate Health is seeking a Patient Service Representative for a full-time split shift role from 11 AM to 7:30 PM in the Carolinas. The position requires strong customer service abilities and a background in patient access or related fields to assist patients with registration, insurance inquiries, and ensure a positive experience

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
  • Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative for a full-time split shift role from 11 AM to 7:30 PM in the Carolinas. The position requires strong customer service abilities and a background in patient access or related fields to assist patients with registration, insurance inquiries, and ensure a positive experience.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • customer service philosophy
  • AIDET standards
  • electronic systems for coverage confirmation
  • prior authorization and precertification
  • data entry accuracy

Nice-to-have

  • team building activities
  • quality initiatives participation
  • flexible schedule support

Key Requirements

  • High School Diploma
  • 2 years of experience in Patient Access or related field
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems

Work Rights

Not specified

Tailored Resume

Cover Letter