Customer Services Specialist I (6-month Fixed-term)
Integer
Venusa Juarez, Mexico
Customer order management
Standard quoting execution
Cross-functional team collaboration
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers
Job Summary
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers.
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.
Integer is a global organization providing innovative high-quality technologies and manufacturing to Medical Device OEM’s (original equipment manufacturers) to enhance the lives of patients worldwide.
Matching Summary
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers.
Skills & Requirements
Must-have
Customer order management
Standard quoting execution
Cross-functional team collaboration
Customer communication
Process adherence
Nice-to-have
Sales and service acumen
Customer focused
Highly organized
Extreme responsiveness
Good problem solving skills
Key Requirements
Bachelor’s degree in business
2+ years of experience
Medical device or related field experience
Experience with Oracle and/or SAP is a plus
Experience reading design drawings and specifications preferred