Customer Service Representative

Destination Pet

Paws Plaza, NM, United States
$16.00–$16.50ph doe + tips; not specified; pyrt-ti...
On-site
Handling phones and customers
Multi-line phones and computer systems
Balancing end-of-day cash drawer
Destination Pet is seeking a Customer Service Representative for their Paws Plaza location, emphasizing a pet-friendly environment and a dedication to exceptional service. The ideal candidate is a passionate pet lover with strong customer service skills, ready to create a welcoming atmosphere for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be welcoming pet parents and their furry VIPs, answering phones with a smile, touring new clients, managing check-ins and check-outs, and handling cash and cards.
  • We offer part-time health, mental health, and telehealth benefits, with pay starting at $16.00–$16.50/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Paws Plaza location, emphasizing a pet-friendly environment and a dedication to exceptional service. The ideal candidate is a passionate pet lover with strong customer service skills, ready to create a welcoming atmosphere for both pets and their owners.

Salary

$16.00–$16.50/hour DOE + tips; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • multi-line phones and computer systems
  • balancing end-of-day cash drawer
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • availability on evenings, weekends, and holidays

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • able to lift 40 lbs
  • exposure to cleaning supplies, pet hair, and accidents

Work Rights

Not specified

Tailored Resume

Cover Letter