Sr. Manager, Crm Enablement - Commercial Banking

CIBC Capital Markets

Chicago, IL, United States
Base: $135 - $160k; bonus/equity: may include ince...
Fully remote
Crm enablement
Salesforce roadmap
Commercial banking processes
The Sr. Manager, CRM Enablement focuses on overall CRM adoption, enhancement requests, user support, aligning with business on priorities, reporting, and Line of Business specific change management within Commercial Banking

Job Summary

  • The Sr. Manager, CRM Enablement focuses on overall CRM adoption, enhancement requests, user support, aligning with business on priorities, reporting, and Line of Business specific change management within Commercial Banking.
  • This role is instrumental in developing a deep understanding of Commercial Banking Sales/Support processes to drive adoption through initiatives where Salesforce can replace manual workflows, show best practices, and value where CRM can used to be an effective client and team management tool.
  • CIBC offers a competitive total rewards package including a salary range of $135 - $160K, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers.

Matching Summary

The Sr. Manager, CRM Enablement focuses on overall CRM adoption, enhancement requests, user support, aligning with business on priorities, reporting, and Line of Business specific change management within Commercial Banking.

Salary

Base: $135 - $160K; Bonus/Equity: May include incentive compensation plan and discretionary bonus; Benefits: Medical, Dental, Vision, HSA, Life Insurance, Disability, Paid Time Off, Holidays, 401(k)

Skills & Requirements

Must-have

  • CRM enablement
  • Salesforce roadmap
  • Commercial Banking processes
  • change management strategies
  • business requirements analysis
  • Agile Methodology

Nice-to-have

  • relationship-oriented bank
  • client-centric approach
  • collective success driven
  • inclusive team environment
  • invest in growth and development

Key Requirements

  • 3-5 years exposure to Commercial Banking
  • Degree/diploma in Finance, Business, or related field
  • Experience with Salesforce or CRM governance
  • Knowledge of financial product concepts
  • Legally eligible to work in the specified location

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter