Senior Manager, Salesforce Delivery

jackhenry.dev

Remote, United States
Remote, with occasional travel (10-20%).
7 years technical leadership experience
3 years salesforce service cloud implementation
2 years salesforce experience cloud configuration
Jack Henry is seeking a Senior Manager for Salesforce Delivery to lead a multidisciplinary team focused on enhancing operational efficiencies and delivering the Salesforce product roadmap in a remote work environment. The ideal candidate should have extensive technical leadership experience, particularly in Salesforce Service Cloud and Experience Cloud, along with a hands-on approach

Job Summary

  • This high-impact leadership position is responsible for executing operational improvements and the Salesforce product roadmap within a complex, regulated enterprise environment.
  • The role requires a leader who understands metadata-driven architecture at scale and maintains a hands-on 'roll up the sleeves' mindset to stabilize delivery operations.
  • Jack Henry values purpose, collaboration, and excellence, offering comprehensive benefits designed to support physical, mental, and financial health.

Matching Summary

Match Score: 85

Jack Henry is seeking a Senior Manager for Salesforce Delivery to lead a multidisciplinary team focused on enhancing operational efficiencies and delivering the Salesforce product roadmap in a remote work environment. The ideal candidate should have extensive technical leadership experience, particularly in Salesforce Service Cloud and Experience Cloud, along with a hands-on approach.

Skills & Requirements

Must-have

  • 7 years technical leadership experience
  • 3 years Salesforce Service Cloud implementation
  • 2 years Salesforce Experience Cloud configuration
  • Hands-on CI/CD pipeline execution with Copado
  • Active Salesforce certification required

Nice-to-have

  • Experience with AgentForce or AI automation
  • Familiarity with MuleSoft integration patterns
  • Background in regulated financial services
  • Active Trailhead profile for continuous learning
  • Experience with data hygiene and validation rules

Key Requirements

  • Minimum 7 years software engineering leadership
  • Minimum 3 years Service Cloud experience
  • Minimum 2 years Experience Cloud experience
  • Active Salesforce certification (Platform Developer or Architect)
  • Must not require immigration sponsorship

Work Rights

Not specified

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