Duty Bar Manager

Novotel Queenstown Lakeside

Queenstown, New Zealand
Base: $31.52 ph; bonus/equity: not specified; bene...
On-site
Oversee bar operations
Ensure exceptional guest service
Responsible service of alcohol
Novotel Queenstown Lakeside is seeking a Duty Bar Manager to oversee bar operations, ensuring exceptional guest service and compliance with licensing laws. The ideal candidate will have at least one year of supervisory experience in hospitality and hold a Duty Manager Certificate

Job Summary

  • Supervise and coordinate bar staff during shifts, ensuring compliance with company policies and responsible service of alcohol.
  • Handle customer enquiries, complaints, and incidents professionally and promptly, while managing cash handling, POS operations, and stock levels.
  • Benefits include staff meals, uniforms, access to Accor Academy and Heartist Benefits, referral bonuses, parental leave, and an Employee Assistance Program.

Matching Summary

Match Score: 85

Novotel Queenstown Lakeside is seeking a Duty Bar Manager to oversee bar operations, ensuring exceptional guest service and compliance with licensing laws. The ideal candidate will have at least one year of supervisory experience in hospitality and hold a Duty Manager Certificate.

Salary

Base: $31.52 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Oversee bar operations
  • Ensure exceptional guest service
  • Responsible service of alcohol
  • Handle customer enquiries and complaints
  • Manage cash handling and POS
  • Monitor stock levels and minimise wastage
  • Maintain health, safety, and hygiene

Nice-to-have

  • Strong leadership skills
  • Excellent communication skills
  • Problem-solving abilities

Key Requirements

  • Holds Duty Manager Certificate (mandatory)
  • 1+ years relevant experience supervising bar operations
  • Hospitality, business, or related field certificate/diploma preferred

Work Rights

Not specified

Tailored Resume

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