Not specified; benefits: my meliárewards + my meli...
On-site
High level of english proficiency
Proactive attitude and communication skills
Basic knowledge of office 365 tools
The role involves collaborating with the Guest Experience department to personalize customer service and manage incidents during their stay
Job Summary
The role involves collaborating with the Guest Experience department to personalize customer service and manage incidents during their stay.
Candidates will learn to use customer experience management tools and participate in implementing the hotel's sensory architecture including aromas and lighting.
Meliá offers exclusive benefits such as My MeliáRewards loyalty program access and flexible compensation options.
Matching Summary
The role involves collaborating with the Guest Experience department to personalize customer service and manage incidents during their stay.
Salary
Not specified; Benefits: My MeliáRewards and My MeliáBenefits included
Skills & Requirements
Must-have
High level of English proficiency
Proactive attitude and communication skills
Basic knowledge of Office 365 tools
Nice-to-have
Third language capability
Strong interpersonal skills
Detail-oriented mindset
Team integration enthusiasm
Key Requirements
Degree in Tourism, Communication, or Public Relations