Specialist - Direct Feeds

Land Securities Group

Taguig City, Philippines
Fully remote
Technical expert with strong analytical skills
Excellent customer service skills
Provide specialist technical support
The Enterprise and Real Time Customer Support team is searching for very hardworking and motivated team members to join our team providing technical support to our Direct and Low latency feed customers

Job Summary

  • The Enterprise and Real Time Customer Support team is searching for very hardworking and motivated team members to join our team providing technical support to our Direct and Low latency feed customers.
  • Provide expert technical support for several LSEG products including RDFD and RRTD.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

The Enterprise and Real Time Customer Support team is searching for very hardworking and motivated team members to join our team providing technical support to our Direct and Low latency feed customers.

Skills & Requirements

Must-have

  • Technical expert with strong analytical skills
  • Excellent customer service skills
  • Provide specialist technical support
  • Remotely resolve issues
  • Record customer queries in Salesforce
  • Perform break fix activities remotely

Nice-to-have

  • Desire to learn
  • Take ownership and follow through
  • Adapt quickly and work collaboratively
  • Maintain awareness of technical trends
  • Create and maintain knowledge documents

Key Requirements

  • Senior Associate Career Stage

Work Rights

Not specified

Tailored Resume

Cover Letter