Technical Support Delivery Analyst- Talent Acquisiton

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Flexible work (50% in-office and remote)
Saas enterprise software support
Investigate and diagnose issues
Handle time critical issues
Workday is seeking a Technical Support Delivery Analyst for their Customer Support team in Warsaw, Poland. The role involves providing timely solutions to customer issues in a SaaS environment, requiring technical expertise and strong communication skills

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Delivery Analyst for their Customer Support team in Warsaw, Poland. The role involves providing timely solutions to customer issues in a SaaS environment, requiring technical expertise and strong communication skills.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Investigate and diagnose issues
  • Handle time critical issues
  • Collaborate with Product Managers
  • Analyze log files
  • Basic SQL syntax knowledge

Nice-to-have

  • Creative approach and eager to learn
  • Support colleagues and have fun
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm

Key Requirements

  • 3 years of experience with SaaS Enterprise software
  • 2 years of experience with SaaS Enterprise software
  • Basic knowledge of Object Oriented Programming
  • Basic experience with api client
  • Support or implement HCM, Talent Acquisition solutions

Work Rights

Not specified

Tailored Resume

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