Oversight of shared services associates and managers
Establishing departmental policies and procedures
Maas business development for ph
The Senior Operations Manager for MaaS at Carelon Global is responsible for overseeing Shared Services Associates, leading business development, and establishing departmental policies. The role requires management experience, customer service expertise, and a hands-on approach to mentoring and stakeholder engagement
Job Summary
Responsible for providing oversight of Shared Services Associates and Managers, including establishing departmental policies and procedures.
Leads the MaaS Business Development for PH, encompassing rate card development and analysis for existing and new capabilities.
Accountable for stakeholder management across different MaaS functions and the establishment and review of performance goals.
Matching Summary
Match Score: 75
The Senior Operations Manager for MaaS at Carelon Global is responsible for overseeing Shared Services Associates, leading business development, and establishing departmental policies. The role requires management experience, customer service expertise, and a hands-on approach to mentoring and stakeholder engagement.
Skills & Requirements
Must-have
oversight of Shared Services Associates and Managers