Field Service Technician (neptune) - Indianapolis, In
Stryker
Indianapolis, In, US
Troubleshooting and resolving customer issues
Building positive relationships with customers
Documenting service results
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results
Job Summary
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results.
The environment and culture for this role is fast-paced and requires the ability to solve complex problems while maintaining strong relationships with customers, sales representatives, and other internal partners.
Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, sales, and leadership.
Matching Summary
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results.
Skills & Requirements
Must-have
Troubleshooting and resolving customer issues
Building positive relationships with customers
Documenting service results
Working with bio-hazardous materials
Working overtime and overnight
Strong interpersonal and communication skills
Ability to work independently
Outstanding driving record
Nice-to-have
Self-directed initiators
Collaborative partners
Analytical problem solvers
Goal-oriented developers
Meticulous documenters
Key Requirements
Minimum of 3 years technical service or equivalent experience preferred
Bio-medical equipment maintenance, repair and installation experience preferred