Claim Analyst Lead

Sunriseatwolfchase

Indonesia
Claims process oversight
Efficient claim settlements
Customer satisfaction
This role is responsible for overseeing all aspects of the claims process, ensuring efficient and fair claim settlements while maintaining high customer satisfaction levels

Job Summary

  • This role is responsible for overseeing all aspects of the claims process, ensuring efficient and fair claim settlements while maintaining high customer satisfaction levels.
  • You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.
  • Develop and implement strategic plans for the claims department aligned with Sun Life Indonesia's overall business objectives.

Matching Summary

This role is responsible for overseeing all aspects of the claims process, ensuring efficient and fair claim settlements while maintaining high customer satisfaction levels.

Skills & Requirements

Must-have

  • claims process oversight
  • efficient claim settlements
  • customer satisfaction
  • Indonesian insurance regulations
  • claims management systems

Nice-to-have

  • medical background
  • digital transformation initiatives
  • dynamic colleagues
  • reach your potential

Key Requirements

  • Minimum 8 years experience in insurance claims management
  • At least 5 years in a leadership role
  • Insurance certifications (e.g., PAMJAKI, LOMA)
  • Fluency in Bahasa Indonesia and English

Work Rights

Not specified

Tailored Resume

Cover Letter