Client Support Services Specialist

Nasdaq

Philadelphia, United States
Base: $81,000 - $142,000; bonus/equity: generous a...
Hybrid
Trading and technical support
Client services for north american markets
Fix and other trading protocols
The Ocean Operations team is responsible for the analysis and support of all trading and technical related inquiries for Nasdaq Eqlipse Trading and related products

Job Summary

  • The Ocean Operations team is responsible for the analysis and support of all trading and technical related inquiries for Nasdaq Eqlipse Trading and related products.
  • This position is responsible for both trading and technical support, managing communications during major crisis situations and incident resolutions.
  • Nasdaq offers a competitive rewards package including base salary, annual bonus/commission, equity, comprehensive benefits, and opportunities for growth.

Matching Summary

The Ocean Operations team is responsible for the analysis and support of all trading and technical related inquiries for Nasdaq Eqlipse Trading and related products.

Salary

Base: $81,000 - $142,000; Bonus/Equity: Generous annual bonus/commission and equity; Benefits: Comprehensive benefits

Skills & Requirements

Must-have

  • Trading and technical support
  • Client services for North American Markets
  • FIX and other trading protocols
  • Equities market structure knowledge
  • Crisis and incident communication management

Nice-to-have

  • Driving new ideas and initiatives
  • Customer relationship ownership
  • Continuous development and improvement

Key Requirements

  • 5+ years of experience
  • B.S. in Business, Computer Science, Information Systems, or equivalent work experience
  • At least 3 years of experience
  • Authorized to work in the U.S. without sponsorship

Work Rights

Authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter