iHub Solutions PTE LTD is seeking a Client Management Executive to manage customer communications and enhance service delivery within the logistics and technology sectors. The role requires strong customer support skills, effective communication, and the ability to analyze customer interactions to improve processes
Job Summary
The role involves managing customer communications to coordinate delivery orders efficiently within a Log-Tech provider.
Employees must exhibit emotional intelligence while resolving inquiries and maintaining accurate Proof of Delivery records.
Fresh graduates with a Polytechnic Diploma or BA degree are encouraged to apply for this position.
Matching Summary
Match Score: 85
iHub Solutions PTE LTD is seeking a Client Management Executive to manage customer communications and enhance service delivery within the logistics and technology sectors. The role requires strong customer support skills, effective communication, and the ability to analyze customer interactions to improve processes.
Skills & Requirements
Must-have
Manage customer emails and calls
Strong phone handling skills
Maintain accurate POD records
Proficiency in Microsoft Office applications
Nice-to-have
Previous experience in Customer Support roles
Distinctive personality and great sense of humor
Ability to mentor junior team members
Exceptional multitasking abilities
Key Requirements
Polytechnic Diploma or BA degree
Business Administration or related field preferred
Previous Customer Support experience highly preferred