LensCrafters is seeking a full-time Team Lead for their Sherman Oaks, CA location to deliver exceptional customer service and oversee store operations. The ideal candidate should have a strong background in optical and retail environments, with leadership skills and a passion for customer care
Job Summary
LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S.
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service.
Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Matching Summary
Match Score: 85
LensCrafters is seeking a full-time Team Lead for their Sherman Oaks, CA location to deliver exceptional customer service and oversee store operations. The ideal candidate should have a strong background in optical and retail environments, with leadership skills and a passion for customer care.
Salary
Base: 20.13 - 34.24; Bonus/Equity: competitive bonus and/or commission plan; Benefits: health care, retirement savings, paid time off/vacation, and various employee discounts
Skills & Requirements
Must-have
Exceptional customer service
Optical retail experience
Product knowledge
Sales skills
Leadership experience
Nice-to-have
Passion for style
Caring partner
Solution driven
Key Requirements
HS diploma/GED
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators