Patient Service Representative (psr) - Clinic

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role provides efficient, high-quality service to patients by managing appointments, billing inquiries, and test results in a busy clinic setting

Job Summary

  • This role provides efficient, high-quality service to patients by managing appointments, billing inquiries, and test results in a busy clinic setting.
  • The position requires rotating coverage across various specialties including Immediate Care, with specific requirements for late nights, weekends, and holidays.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, paid time off, and educational assistance programs.

Matching Summary

This role provides efficient, high-quality service to patients by managing appointments, billing inquiries, and test results in a busy clinic setting.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement, and PTO

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Spanish speaker preferred
  • Working knowledge of eClinicalWorks system
  • Ability to work in high volume environment

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience handling difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter