Housekeeping Supervisor

Sofitel Brisbane Central

Nairobi, Kenya
On-site
Inspect vacant and checkout rooms daily
Coordinate with front office for arrivals
Submit discrepancy reports twice daily
The role involves leading the housekeeping team to ensure consistent cleanliness standards aligned with A la Carte and hotel policies

Job Summary

  • The role involves leading the housekeeping team to ensure consistent cleanliness standards aligned with A la Carte and hotel policies.
  • Employees are expected to foster a winning environment by motivating staff to continuously deliver exceptional service and feedback.
  • The position requires coordinating closely with the Front Office to ensure all rooms are inspected and ready at least two hours prior to group arrivals.

Matching Summary

The role involves leading the housekeeping team to ensure consistent cleanliness standards aligned with A la Carte and hotel policies.

Skills & Requirements

Must-have

  • Inspect vacant and checkout rooms daily
  • Coordinate with Front Office for arrivals
  • Submit discrepancy reports twice daily
  • Lead daily housekeeping briefings
  • Ensure fire and safety compliance

Nice-to-have

  • Sales focused attitude for revenue maximization
  • Motivating solution-oriented work environment
  • Anticipate guest needs proactively
  • Upsell a la carte services effectively

Key Requirements

  • Degree or Diploma in Hospitality Management
  • Experience in 4 or 5 star hotels
  • Keen eye to detail

Work Rights

Not specified

Tailored Resume

Cover Letter