Senior Application Support Analyst – Workato

Toll Group

Workato recipe configuration and support
Api and sftp integration troubleshooting
Snow alert management and incident resolution
This role involves managing the Workato platform ecosystem including integrations via API, AS2, SFTP, and file-based methods

Job Summary

  • This role involves managing the Workato platform ecosystem including integrations via API, AS2, SFTP, and file-based methods.
  • The successful candidate will handle incident management, root cause analysis, and coordinate with AWS and Workato OEM support teams.
  • Toll Group offers a collaborative environment where team members can solve diverse logistics challenges while working with industry-leading training.

Matching Summary

This role involves managing the Workato platform ecosystem including integrations via API, AS2, SFTP, and file-based methods.

Skills & Requirements

Must-have

  • Workato recipe configuration and support
  • API and SFTP integration troubleshooting
  • SNOW alert management and incident resolution
  • AWS MS and Infrastructure team coordination
  • Root cause analysis for P1 and P2 incidents

Nice-to-have

  • Experience with HA/DR testing activities
  • Knowledge of OPA agent upgrades
  • Ability to participate in service reviews
  • Proactive vulnerability management skills

Key Requirements

  • Must be entitled to work in India
  • Pre-employment criminal history check required
  • Medical examination required before employment

Work Rights

Must be entitled to work in India

Tailored Resume

Cover Letter