Portsmouth, Nh - Retail Customer Experience Coordinator

Marshalls At TJX Companies

Portsmouth, NH, USA
Base: $17.00 to $17.50 ph; bonus/equity: not speci...
Excellent customer experience
Customer service and loyalty programs
Clean and organized store
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, and referral bonuses.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $17.00 to $17.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance

Skills & Requirements

Must-have

  • excellent customer experience
  • customer service and loyalty programs
  • clean and organized store
  • personalizing customer experience
  • store shrink reduction goals

Nice-to-have

  • embraces diversity
  • fosters collaboration
  • prioritizes development
  • positive internal and external customer experience
  • honesty and integrity

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter