Senior Director, Hr Service Delivery

Becton, Dickinson and Company

Franklin Lakes, NJ, USA
Not specified; annual bonus potential; discretiona...
Fully remote
Global business services (gbs) leadership
Hire-to-retire hr services management
Workday and adp payroll administration
Becton, Dickinson and Company is seeking a Senior Director of HR Service Delivery to lead their Global Business Services (GBS) organization. The ideal candidate will have extensive experience in HR operations and service delivery within complex, global environments, as well as a strong focus on driving continuous improvement and strategic alignment

Job Summary

  • The Senior Director will lead the Global Business Services Hire to Retire team for BD, a major global medical technology company.
  • This role is accountable for managing tier 1 customer support, data operations in Workday, and outsourced payroll via ADP.
  • BD offers a competitive compensation package including annual bonus potential, health benefits, and extensive well-being resources.

Matching Summary

Match Score: 85

Becton, Dickinson and Company is seeking a Senior Director of HR Service Delivery to lead their Global Business Services (GBS) organization. The ideal candidate will have extensive experience in HR operations and service delivery within complex, global environments, as well as a strong focus on driving continuous improvement and strategic alignment.

Salary

Not specified; Annual Bonus Potential; Discretionary LTI Bonus

Skills & Requirements

Must-have

  • Global Business Services (GBS) leadership
  • Hire-to-retire HR services management
  • Workday and ADP payroll administration
  • Service Level Agreement (SLA) development
  • Team recruitment and retention

Nice-to-have

  • Six Sigma or Lean Management Certification
  • Cross-cultural competence
  • Growth mindset
  • Customer-centric orientation
  • AI and Analytics leverage

Key Requirements

  • Minimum 10 years HR operations experience
  • 5+ years at executive level
  • BS/BA degree required; Masters desirable
  • Experience leading large global service organizations
  • Experience managing global service providers

Work Rights

Not specified

Tailored Resume

Cover Letter