Software Technical Account Manager Ii - Wichita,ks

Axon Development Group

Wichita, KS, US
Competitive salary; not specified; 401k with emplo...
Remote
4+ years technical account management experience
Saas solution deployment and configuration
Microsoft power bi and sql server expertise
This role serves as the primary technical liaison for law enforcement agencies to ensure effective utilization of Axon's safety technology

Job Summary

  • This role serves as the primary technical liaison for law enforcement agencies to ensure effective utilization of Axon's safety technology.
  • Candidates will drive complex software deployments, manage crisis situations, and advocate for customer needs within the organization.
  • The position offers competitive salary, 401k matching, paid parental leave, and comprehensive wellness benefits.

Matching Summary

This role serves as the primary technical liaison for law enforcement agencies to ensure effective utilization of Axon's safety technology.

Salary

Competitive salary; Not specified; 401k with employer match; Medical Dental Vision plans; Paid parental leave

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Microsoft Power BI and SQL Server expertise
  • Windows OS and networking troubleshooting
  • Splunk JIRA Salesforce proficiency
  • Onsite support availability in Wichita KS

Nice-to-have

  • Public safety or law enforcement sector background
  • RMS CAD system familiarity
  • CJIS compliance knowledge
  • ITIL Microsoft Cisco certifications
  • Change management process guidance
  • Custom dashboard development skills

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Minimum 4 years in technical account management
  • Ability to pass CJIS background check
  • Willingness to work onsite at Wichita Police Department
  • Experience with public safety software systems

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter